Concept Life Sciences prides itself on its ability to deliver high-quality services and best in class customer experience. We measure our success using customer feedback on the extensive services we offer. We view our customers as partners, build strong relationships and deliver what we promise to ensure they have the confidence to make timely, accurate and informed decisions based on reliable analytical reporting data.
We understand that our clients operate in challenging industries. Our solid reputation is built on absolute integrity and shared company goals. We put ourselves in the customer’s shoes, have a ‘can do’ attitude and endeavour to respond to requests within 4 hours.
We recognise and understand our customers’ needs differ across the markets we operate in and have structured our teams to meet customer requirements.
Concept’s accredited laboratory has a dedicated customer services team who are available from Monday to Friday between 08.30 and 18:00.
|Cambridge||01954 782 791||Cambridgecustomerservices@conceptlifesciences.com|